Many organizations focus so much on how their employees are going to treat the customer that they make a classic mistake: They fail to address the equally important issue of how the organization’s people treat each other. Leaders in these companies often overlook one of the secret weapons of accountability in the workplace … namely, transparency.
Accountability and lying never go together. Accountability and truth go together. Lack of truth, fake news and alternative facts are flooding us. This barrage has eroded accountability in our society. What makes this really serious is that this barrage of lying is coming from leadership. Rediscover what accountability is based on and understand the slope we are sliding down.